NetQuest Business Intelligence

Comprehensive Suite of Visual Analytics

NetQuest BI

Comprehensive and Automated Network Management Reporting
NetQuest BI provides visualizations and analysis of network data (CDRs and NetAnalyzer report outputs) with integration of specific Country/City code, rating, LERG and trunk group information for long term storage and reporting for multi-departmental use. NetQuest BI is designed for 90 days of online storage or longer and for detailed analysis and robust drill-down capabilities.

NetQuest BI

NetQuest BI provides actionable/scalable insights into your CDRs to drive business decisions:
  • Extremely user-friendly reports with easily configured workbooks and interactive dashboards.
  • Eliminate standalone spreadsheets and text files.
  • Flexibility to configure your own views based on hourly, daily, weekly and monthly parameters.
  • Centrally monitored data to rapidly identify and isolate areas of interest.
  • op-level data previews with pop-ups and drilldown intelligence.


NetQuest BI decodes and correlates complex protocols over high-speed signaling links and IP networks into “real-time” accurate CDRs and generates business intelligence network information easily interpreted and accessible by all departments

Click to Download the NetAnalyzer Datasheet

NetQuest BI proactively analyzes each call/session transaction across multiple signaling topologies to instantly trap failures for troubleshooting and generate longer term network performance/QoS/statistical CEM summaries and KPI Metrics. 

Key Capabilities

Actionable/scalable insights into your CDRs to drive business decisions

Monthly Statistics

Monthly statistics provide improved revenue realization, increased customer satisfaction and business intelligence to realize profits that could not otherwise be achieved.

  • Disposition and message counts including total minutes of use.
  • Number of complete/number of incomplete calls.
  • And/or network by area code, switch, day of month.
  • Point code, trunk group, each subscriber, average length of call.
  • F.C.C. quarterly completion reporting.
  • F.C.C. intra/intercarrier and international minutes of use studies.

Traffic Analysis / Engineering

Rapidly identify and isolate areas of interest  to perform traffic analysis, network optimization, and to drive engineering decisions.

  • Call statistics based on time.
  • Individual NPA/NXX's.
  • Completed calls/Incompleted calls.
  • OPC/DPC.

Fraud Analysis

Monitor and act on every call and transaction in “real-time” for fraudulent activity to ultimately provide maximum profitability

  • Monitor high volume calls with no billing minutes.
  • Generate call details for specific calling and called numbers.
  • Identify phantom traffic as fraudulent activity.
  • Stop revenue leakage before monetary losses increase.

Maintenance & Troubleshooting

Increase customer satisfaction by proactively ensuring your network is running optimally and profitably with regular maintenance.

  • Quickly isolate the network issue and identify where the fault lies ensures faster resolution.
  • Maximize carrier profitability with network knowledge, where issues occur and quick resolution.
  • Reduce time to isolate/resolve network issues with network equipment, translation tables, software, other carriers, customers.
  • Capture all records in time range by called number/calling number/sorted by time.
Tekno Telecom

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